At CSMIA, we have dedicated Information desk set at all airport touch points to help assist the passengers with any airport related query or assistance they may seek.
The Information desks are manned by our Customer Service Executives who will ensure you are rendered any assistance you require. In case you are unable to locate our Customer Service Executives, please contact our 24 X 7 Helpline Service at +91 22 66851010
- Departure (behind check-in island D) – Currently Operational
- Departure (behind check-in island K) – Currently Operational
- Retail Area (for international passengers) at Level 4 (Currently Operational)
- Retail Area (for domestic passengers) at Level 3 (Currently Operational)
- Meeters and Greeters- Level 2 (Not Operational)
- WI-FI assistance (The desk is moved to pre-immigration arrival westside)(Currently operational).
- Kerbside Desk (near Gate 1) at Level 4 (Currently Non Operational)