Information Desk
At CSMIA, we have dedicated Information desk set at all airport touch points to help assist the passengers with any airport related query or assistance they may seek.
The Information desks are manned by our Customer Service Executives who will ensure you are rendered any assistance you require. In case you are unable to locate our Customer Service Executives, please contact our 24 X 7 Helpline Service at +91 22 66851010
- Departure Gate number 5, check-in hall (Near Island H)
- Departure Gate number 3, check-in hall (Near Island D)
- Retail Area (for international passengers) at Level 4
- Retail Area (for domestic passengers) at Level 3
- Arrival domestic (Near Belt no. 01-02 and Opp. Belt no. 13- 14)
- Arrival hall, international
- Arrival plaza (Curbside between Arrival exit Gate A – B )
- Departure Curbside- Lane 2 opp. Gate no. 04
- Curbside Desk (near Gate 1) at Level 4
- Arrival Hall
- Departure curbside near Gate 2