Information Desk

Information Desk

At CSMIA, we have dedicated Information desk set at all airport touch points to help assist the passengers with any airport related query or assistance they may seek.

The Information desks are manned by our Customer Service Executives who will ensure you are rendered any assistance you require. In case you are unable to locate our Customer Service Executives, please contact our 24 X 7 Helpline Service at +91 22 66851010

  • Departure (behind check-in island D) – Currently Operational
  • Departure (behind check-in island K) – Currently Non-Operational
  • Retail Area (for international passengers) at Level 4 (Currently Non-Operational)
  • Retail Area (for domestic passengers) at Level 3 (Currently Non-Operational)
  • Meeters and Greeters- Level 2 (Currently Operational - Only accessible for International Passengers)
  • WI-FI assistance (international arrival hall beside Carrousel No. 10) (Currently Operational)
  • Kerbside Desk (near Gate 1) at Level 4 (Currently Operational)
Pranaam Services