Special Assistance Facility

Special Assistance Facility

To make the journey smooth and comfortable, we at CSMIA provide assistance, information and advice to passengers with special needs at various checkpoints throughout the airport.

Free Wheelchair Services By Airlines

You can place a wheelchair assistance request with respective airlines while booking your tickets.

Domestic Terminals

International Terminal

Private Mobility - Paid

Aviaxpert offers wheelchair assistance (i.e. manual and automated) on chargeable basis to passengers travelling from T2 at CSMIA.  

Passengers can place their request for a wheelchair either at the counter situated in between Gate No. 7 and 8 on the kerbside Level 4, T2, CSMIA or book on +91- 9819988855. The same no. can be used for t1 as well. You can also drop a request at wheelchairbooking@aviaxpert.net 

Please Note:
*Charges per trip (from check-in to boarding) : 
Terminal 2: Rs 1180/- inclusive of GST

These charges are subject to change without any further intimation. This is an additional service offered at T2 and T1 and is over and above the complimentary wheelchair assistance offered by airlines while booking the tickets. 

To assist you on your journey via CSMIA, trained representatives are available for wheelchair assistance.
Passenger Service Executive (PSE) available at:
Terminal 2 at Information Desk in Arrival, Retail Area & Departure

Ramps
At CSMIA, we have made ramps available for seamless movement of wheelchairs. Clams too are made available for passengers with special needs.
Ramps are available at:
Terminal 2 outside the Departure and Arrival Gates.

Help Phone
To assist the people with special needs, help phones with braille indicating ‘Information’ have been placed at the airport.

Help phones are available at:
Terminal 2 at the Arrivals, Security Holding Area & Departure

Help Phone

Passenger assistance for wheel chair, unaccompanied minors, baby stroller & emergency

Airlines
Air India 55115/55117 55079
Air India Express
All Nippon Airways
Korean Air
Kuwait Airways
Malaysia Airlines
Nepal Airlines
Thai Smile Airways
United Airlines
Yemenia Airways
Indigo 55189 -
Spicejet 9930705453/55199 55197 / 55199
Air Canada 59657 -
Air France
Air Mauritius
Air Vistara
Bhutan Airlines
Emirates
Go Air
Gulf Air
Iran Air
Kenya Aiways
KLM
Lufthansa
Oman Air
Swiss Air
Virgin Atlantic
Air Arabia 59396 -
Air China
Air Seychelles
Bangkok Airways
British Airways
Cathay Pacific Airways
Egypt Airlines
EL AL
Ethiopian Airlines
Etihad Airways
Fly Dubai
Iraqi Airways
Jazeera Airways
Malindo Airlines
Qatar Airways
Rwand Air
Saudi Arabian Airlines
Singapore Airlines
Srilankan Airlines
Thai Airways
Thai Lion Air
Turkish Airlines
Uzbekistan Airways
Baby stroller 51177 / 51178
Emergency 50108
Pranaam Services