Special Assistance Facility
To make the journey smooth and comfortable, we at CSMIA provide assistance, information and advice to passengers with special needs at various checkpoints throughout the airport.
Free Wheelchair Services By Airlines
You can place a wheelchair assistance request with respective airlines while booking your tickets.
Private Mobility - Paid
For detailed information call on
Terminal 1 - 91-86 5704 2448
Terminal 2 - 91-86 5704 2440
To assist you on your journey via CSMIA, trained representatives are available for wheelchair assistance.
We have a dedicated Wheelchair assistance desk available near Departure Gate 1 curbside, Terminal-2.
Passenger Service Executive (PSE) available at:
Terminal 2 at Information Desk in Arrival, Retail Area & Departure
Ramps
At CSMIA, we have made ramps available for seamless movement of wheelchairs. Clams too are made available for passengers with special needs.
Ramps are available at:
Terminal 2 outside the Departure and Arrival Gates.
Help Phone
To assist the people with special needs, help phones with braille indicating ‘Information’ have been placed at the airport.
Help phones are available at:
Terminal 2 at the Arrivals, Security Holding Area & Departure
Help Phone
Passenger assistance for wheel chair, unaccompanied minors, baby stroller & emergency
| Airlines |
|
|
| Air India |
55115/55117 |
55079 |
| Air India Express |
| All Nippon Airways |
| Korean Air |
| Kuwait Airways |
| Malaysia Airlines |
| Nepal Airlines |
| Thai Smile Airways |
| United Airlines |
| Yemenia Airways |
| Indigo |
55189 |
- |
| Spicejet |
9930705453 |
55197 / 55199 |
| Air Canada |
59657 |
- |
| Air France |
| Air Mauritius |
| Air Vistara |
| Bhutan Airlines |
| Emirates |
| Go Air |
| Gulf Air |
| Iran Air |
| Kenya Aiways |
| KLM |
| Lufthansa |
| Oman Air |
| Swiss Air |
| Virgin Atlantic |
| Air Arabia |
59396 |
- |
| Air China |
| Air Seychelles |
| Bangkok Airways |
| British Airways |
| Cathay Pacific Airways |
| Egypt Airlines |
| EL AL |
| Ethiopian Airlines |
| Etihad Airways |
| Fly Dubai |
| Iraqi Airways |
| Jazeera Airways |
| Malindo Airlines |
| Qatar Airways |
| Rwand Air |
| Saudi Arabian Airlines |
| Singapore Airlines |
| Srilankan Airlines |
| Thai Airways |
| Thai Lion Air |
| Turkish Airlines |
| Uzbekistan Airways |
| Baby stroller |
51177 / 51178 |
| Emergency |
50108 |